Privacy Policy for Redhill Shop Mobility
Redhill Shop Mobility (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or contact us.
1. Important Information and Who We Are
Redhill Shop Mobility is a registered charity based in Redhill, Surrey. We are the “data controller” responsible for your personal data.
Contact Details:
Full Name: Redhill Shop Mobility
Email Address: info@redhillshopmobility.org.uk
Postal Address: Unit 22, The Belfry Shopping Centre, Redhill, Surrey, RH1 1ST
Telephone: 01737 772718
2. The Data We Collect About You
Because our website is informational, we only collect personal data when you voluntarily provide it to us (for example, by emailing us or calling us). This may include:
Identity Data: Name and title.
Contact Data: Email address, telephone number, and postal address.
Technical Data: Internet protocol (IP) address, browser type, and version, and operating system via cookies (see our Cookie Policy).
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:
To respond to your inquiries regarding our mobility services.
To provide you with information about our equipment hire and assistance.
Where it is necessary for our legitimate interests as a charity to improve our services.
Where we need to comply with a legal or regulatory obligation.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees and volunteers who have a business need to know.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Legal Rights
Under the UK GDPR, you have rights in relation to your personal data, including:
Access: The right to request a copy of the personal data we hold about you.
Correction: The right to request that we correct any incomplete or inaccurate data.
Erasure: The right to ask us to delete personal data where there is no good reason for us continuing to process it.
Object: The right to object to the processing of your data.
If you wish to exercise any of these rights, please contact us at info@redhillshopmobility.org.uk.
7. Third-Party Links
Our website may include links to third-party websites (such as The Belfry Shopping Centre or local council sites). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.